Apple and Good PR
Apple wins the battle of dealing with crises with this reponse to the Chinese manufacturing issues that were raised a few months ago and written about in this blog here but originally reported on MacWorld UK.
General response (and I agree) has been tremendous at the transparency and hard work of Apple to diligently investigate and report both the good and the bad of this situation. Don’t just take my word for it - check it out Gizmodo, Boing Boing or The Unofficial Apple Weblog to name a few others that have supported their efforts, findings and general response to the issues raised.
Good job, Steve and the crew at Apple. Thanks for showing us how to deal with a crisis.